POLICY

NO CANCELLATIONS. NO REFUNDS. STORE CREDIT ONLY. NO EXCEPTIONS!

NO CHANGES

We are unable to make changes to orders once they have been placed.  

RETURNS

Customers are responsible for RETURN shipping unless the order was filled in error or defective.

Items purchased from LATREASA NICOLE are eligible for store credit within 5 days delivery receipt.

RETURN ITEMS MUST be POST MARKED no later than 5 days from date of delivery to be eligible for store credit. 

To start a return, you can contact us at info@latreasanicole.com If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@latreasanicole.com.

RETURNS RECEIVED 

We will send you an email when your return package is delivered back to us. Please note, returns do take us 3-5 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.

CONDITIONS

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, no smell, with tags, and in its original packaging. 

SWIMWEAR & LINGERIE

May not be returned. NO EXCEPTION!

TOPS AND DRESSES

Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted .

DAMAGED ITEMS

Items are checked for quality control before shipping but if you still happen to receive an item that is damaged, please contact customer service immediately by sending an email to: info@latreasanicole.com